Veterinary Practice Managers play vital role to run the operation of veterinary setting smoothly. They ensure that the clinic team provides quality care to the clients and brings in adequate revenues. Their key responsibilities include supporting veterinary doctor team; organizing staff activities and scheduling; hiring and training new employees; creating budgets and accounting; updating medical records and bookkeeping; overseeing client relations; providing customer service solutions and mediating client issues etc. More than anything else, they ensure that facilities meet environmental, health, and security standards as well as comply with workplace policy and government regulations.
Veterinary Practice Managers may also need to handle animals on occasion if adequate staff members are not present to assist the veterinarians.
Veterinary Practice Managers work in varieties of settings, such as veterinary offices, animal hospitals, university teaching clinics, veterinary laboratories and other veterinary related facilities. They typically work in an indoor environment. They may be exposed to potential hazards related to the presence of sick animals. They work full time, and often are on call to address emergency.
To become a Veterinary Practice Manager, the aspiring candidates need to earn a four-year bachelor’s degree with a major of business management or any related field. Sometimes, the employers prefer candidates with a working knowledge of a veterinary office. The job seekers should have excellent computer and communication skills, mathematical ability, and a knack for multitasking. They also need good time management, organization and observation skill.
Veterinary Practice Managers can obtain an exam-based certification from the Veterinary Hospital Managers Association (VHMA).
Job Outlook and Salary
According to the BLS, job opportunities for Veterinary Practice Manager may grow 12 percent from 2014-2024, faster than the average for all occupations. The average annual salary of a Veterinary Practice Manager was $51,000 in May 2015.